Building Your Security Inner Circle: Why Trusted Contacts Matter for Home Security Notifications

You can’t be everywhere all the time—but the right security notifications can help make sure someone you trust knows when something important happens at home. By adding trusted people to your Frontpoint notifications, you create a small safety circle that can help you stay informed, respond faster, and protect what matters most.

Why Add Trusted People to Your Security Notifications?

Security notifications provide valuable awareness, but they are most powerful when the right people receive the right alerts at the right time. A trusted recipient can step in when you are traveling, in a meeting, driving, sleeping, caring for family, or simply unable to respond right away.

If there is an alarm or unexpected activity while you are away from home, someone nearby may be able to check on things sooner.
If your job or daily routine makes you unavailable—such as working in a classroom, hospital, secure facility, or on the road—a trusted contact can help bridge the gap.
If a child, pet, sitter, or older family member is home, notifications can help another responsible person know when immediate support may be needed.
If you live alone or have health concerns, sharing key notifications can give a family member or friend another way to know when to check in.
If a hazard sensor detects smoke, carbon monoxide, or water, early awareness can help reduce damage and speed up intervention.

Who Should Be in Your Security Inner Circle?

The best people to add are those you trust, who understand when to act, and who can either respond directly or help contact someone who can. You may not want every person to receive every alert, so think about each person’s role before assigning notifications.

Household members: A partner, roommate, or older child can share responsibility for staying aware of important security activity.
Nearby neighbors: A trusted neighbor who is often home may be able to check on a water leak, package concern, or alarm event while you are away.
Caregivers, sitters, or responsible adults in the home: If someone spends extended time in your home, they may need to know when a sensor, alarm, or camera alert is triggered.
Family members or trusted friends: Even if they are not nearby, they can help you follow up, contact emergency support, or check in when something seems wrong.

Which Notifications and Sensors Matter Most?

Frontpoint lets you create customized notification rules and choose recipients for alerts, including sensor activity and alarm notifications. That means your partner, parent, neighbor, or sitter can receive the alerts that are most relevant to their role instead of getting every update.

Alarm event notifications: Share alerts for burglary, fire, carbon monoxide, or other urgent alarm types with the people who should know immediately.
Sensor activity notifications: Door, window, and motion sensor alerts can help trusted contacts understand when there is activity at key entry points or unexpected movement inside the home.
Video alerts: Camera notifications can help you and your trusted circle know when a person, animal, vehicle, visitor, or package activity is detected—especially when you are not expecting anyone.
Hazard sensor alerts: Smoke, heat, carbon monoxide, and flood notifications are important because fast awareness may help protect your home, pets, and loved ones.

Customize Notifications by Person

Your security inner circle should be helpful—not overwhelming. For example, a partner may need most alarm, sensor, and camera alerts, while a neighbor may only need urgent alarm or hazard notifications. A sitter may need alerts while they are in the home, and a family member may only need notifications tied to emergencies or wellness concerns.

When you set up or update notification rules, review the recipient list, choose the sensors or alarm types that matter, and consider limiting alerts by time of day or day of week when appropriate. Frontpoint notification settings allow recipients to be added through the app or website, so you can tailor alerts to fit your household and support network.

A Simple Extra Layer of Protection

Adding trusted people to your security notifications is a simple way to strengthen your home security routine. Whether you are away, unavailable, caring for others, or managing a busy schedule, your security inner circle can help make sure important alerts do not go unnoticed.

Tip: If you have a Frontpoint Smart Lock, consider giving a trusted friend, neighbor, or family member an approved way to access your home when an urgent alert needs in-person attention.

Frontpoint keeps homes safe whether families are there or not. To shop DIY home security systems, check out our products page. If you have questions or would like to discuss a quote, contact us at 855-866-4409.